Privacy Policy
Last Updated: November 2024
At Stormrage Digital Marketing ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stormrage.nyc or use our digital marketing services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
- Contact Us: When you fill out contact forms, request consultations, or communicate with us via email or phone, we collect your name, email address, phone number, company name, and any other information you choose to provide.
- Request Services: When you request our SEO, local SEO, link building, PPC, or social media marketing services, we collect business information, website URLs, target keywords, and marketing goals.
- Subscribe to Updates: If you subscribe to our newsletter or marketing communications, we collect your email address and preferences.
- Submit Testimonials: If you provide testimonials or reviews, we may collect your name, company, and the content of your testimonial.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, click patterns, referring website addresses, and date/time stamps.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze website traffic. See our Cookies section for more details.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Google Analytics and other analytics providers
- Social media platforms (if you interact with us on social media)
- Business directories and public records (for local SEO audits)
- Marketing partners and referral sources
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Delivery
- To provide, maintain, and improve our digital marketing services
- To conduct SEO audits, local SEO analysis, and competitor research
- To create and deliver customized marketing strategies and reports
- To manage your account and respond to your inquiries
- To process payments and manage billing
2.2 Communication
- To respond to your questions, comments, and service requests
- To send you service-related updates, newsletters, and marketing communications (with your consent)
- To notify you about changes to our services or policies
- To provide customer support and technical assistance
2.3 Analytics and Improvement
- To analyze website usage and improve user experience
- To understand how visitors interact with our content
- To optimize our website performance and functionality
- To conduct research and analytics for service improvement
2.4 Legal and Security
- To comply with legal obligations and enforce our terms of service
- To protect our rights, privacy, safety, and property
- To detect, prevent, and address fraud, security issues, or technical problems
- To respond to legal requests and court orders
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device when you visit a website.
3.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session |
| Analytics Cookies | Help us understand how visitors use our website (Google Analytics) | 2 years |
| Marketing Cookies | Used to track visitors across websites for marketing purposes | 1 year |
| Preference Cookies | Remember your preferences and settings | 1 year |
3.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of our website.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Website hosting and cloud storage providers
- Email marketing and communication platforms
- Analytics and tracking service providers (e.g., Google Analytics)
- Payment processing services
- Customer relationship management (CRM) systems
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Respond to government requests
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Secure server infrastructure and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and privacy
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and will respond to your requests in accordance with applicable laws.
6.1 Rights Under GDPR (European Users)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent for data processing at any time
6.2 Rights Under CCPA (California Users)
If you are a California resident, you have the following rights:
- Right to Know: Request information about what personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Exercise your privacy rights without discrimination
6.3 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days (or as required by applicable law).
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Factors that determine retention periods include:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Ongoing business needs (e.g., active client relationships)
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
We take appropriate safeguards to ensure your information receives an adequate level of protection, including using standard contractual clauses approved by relevant data protection authorities.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending you an email notification (if you have provided your email address)
- Displaying a prominent notice on our website
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
Questions About This Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Stormrage Digital Marketing
Email: info@stormrage.nyc
Phone: (646) 450-7178
Website: https://stormrage.nyc
Location: Queens, New York
For Privacy Requests: Please include "Privacy Request" in the subject line of your email and specify which right you wish to exercise (e.g., access, deletion, correction).
This Privacy Policy is effective as of November 2024 and applies to all information collected by Stormrage Digital Marketing through our website and services.